CloudWays Review 2021 – Is CloudWays Better Than Digital Ocean?

CloudWays Review : When it comes to online platforms and services, the host’s website is important. It’s where you go for support, and it provides customers and clients with their first…

Updated on October 5, 2021

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CloudWays Review : When it comes to online platforms and services, the host’s website is important. It’s where you go for support, and it provides customers and clients with their first impressions of the product along with the team behind it.

There are many cloud hosting services available in the market and every service provider claims to be the number one. As a user, you must understand the difference between an average and a top of the line hosting solution provider.

While an average hosting provider offers you features that every tom dick and harry has, a top notch hosting provider caters to all your concerns in your comfort zone.

To host your website on a top notch hosting service, the modern formula is to have services of a managed cloud hosting provider. Google may display several names of top-notch cloud hosting providers but a name you will see often is Cloudways, a managed cloud hosting platform.

Introduction to CloudWays Review

Contents Of This Review

Cloudways was founded by Uzair Gadit, Pere Hospital, and Aaqib Gadit in 2009 and their headquarters is on the island of Malta in Europe

Cloudways is one of the top providers of cloud hosting. What is cloud hosting? It’s pretty much exactly what it sounds like – hosting via the “cloud.”

Basically, a huge number of real-world servers work together as one system to provide a stable and secure hosting for virtual servers. This means higher performance at a lower cost with even greater web hosting flexibility.

CloudWays Hosting – Plans and Pricing

Cloud Ways Plans and Pricing

Cloudways is a platform-as-a-service and you can choose to host your WordPress site on a cloud server from DigitalOcean, Vultr, Amazon Web Services or Google Cloud Platform.

Here below is an overview of their plans (using DigitalOcean’s cloud servers) and current price list. For latest and most up to date prices visit Cloudways website.

CloudWays Review

CloudWays has a lot of package option which having variety of RAM size range from 512 MB to 64 GB and the storage capacity of 20 GB to 640 GB. Every package has a free trial period of 14 days free trial and a 30 days Money back guarantee.

Their lowest plan costs $7 if you choose 512 MB RAM from Digital Ocean (Cloud Provider). You will get a 3 days free trial and with this plan you can only manage a very minimum traffic.

CloudWays Hosting Features Reviewed

CloudWays  Features

Below is the list of all the best features you will get from Cloudways Managed cloud hosting. However, the below list is in no way exhaustive. I’m just listing the features I like the best.

  • You can choose between multiple cloud infrastructures like Digital Ocean, Amazon, Google, Vultr, etc.
  • You can choose between 25+ data centers thanks to the multiple cloud infrastructures.
  • Supports a wide range of PHP based web apps like WordPress, Joomla, Drupal, etc.
  • One-click backup and restore.
  • All your data is stored on SSDs for higher performance.
  • Install all major web apps like WordPress in One-Click
  • Built in support for the staging area and staging URLs.
  • Ability to create teams and assign them specific roles with specific permissions.
  • Built-in support for Git.
  • Multiple layers of firewall protection.
  • All the servers and their configurations are maintained by Cloudways folks.
  • Real-time monitoring of server resources
  • Ability to upscale or downscale with just a click or two as per your requirements.
  • Unlimited domains.
  • Built-in Cron job manager to automate tasks.
  • Built-in support for Let’s Encrypt. With Let’s Encrypt enabled, you don’t have to pay expensive dollars for SSL certificates

The CloudWays Web Hosting – Pros and Cons 


  • You will get a 30 Days Free Trial for the Cloud Servers that features 512 MB and 1 GB RAM, That too without providing any Credit Card Details.
  • CloudWays does not impose any limit on how many WordPress sites you can Install.
  • Automatic Site Back up is easy to Configure and can be scheduled as you desire. 
  • Server Speed is Comparatively Better than other Cloud Hosting Providers.
  • You will be billed only for what you have used. Scaling system ensures you have getting what you needed. 


  • CloudWays Web Hosting is a bit Complicated and it will not be easy for Beginners. 
  • While considering the Heavy price, CloudWays web hosting is less featured than its competitors.
  • You cannot find a Windows based Plan
  • The lack of Phone support is a big negative for CloudWays Hosting. Communication with Customer support agents is a bit harder.
  • Even after paying a Huge fees, You have to pay extra money for getting some basic Add on.  (This Include e-mail feature)                         

CloudWays WordPress Hosting Uptime and Reliability

Cloudways Uptime

CloudWays has a partnership with many top notch cloud hosting providers in the web hosting Industry. That means, you will get the best and there is no need of worrying about down time. Our WordPress website is running smoothly after hosted with cloudways and we got 100% uptime for the last 2 months.

Before writing this CloudWays Review, we calculated the total uptime average and we got 99.995% uptime. The only downtime occurred was lasted few seconds. There are very few web hosting companies are keeping their uptime above 99.99% and CloudWays is one of them.

CloudWays Review

Load time is another crucial part for every website and CloudWays have an average page speed of 750ms and while we tested with Pingdom speed test tool, we got 644ms with a performance grade B.

Customer Support Of CloudWays cPanel Hosting

Cloudways Customer Support

CloudWays has a very fast chat support which only takes seconds to get a reply from their support agent. Other than chat support, CloudWays also have Phone call, e-mail and a ticket system for making it easier for the customer.

In my opinion, their knowledge base is enough to resolve almost 90% of the common problems and we have used the same many times. Those who doesn’t know about their knowledge base yet, the below link will guide you to the Knowledgebase page.

We have tested the average support delay before writing CloudWays review and the maximum support delay average was 4 Minute and 20 Seconds. It is really a good response time while considering many other premium web hosts. 

CloudWays Website Money Back Policy

Cloudways Money Back Policy

CloudWays do offer a Money back guarantee but it doesn’t give you a full money back even if you cancelled their service just after paying the bills. I will tell you why,

  • CloudWays giving a freedom to use their service for free for its new customers and Customer can make the purchase only if they are satisfied.
  • A Minimum three days free usage period is enough to determine the quality of the web hosting and CloudWays does offer a three days even without asking a credit or debit card details.
  • If you wish to Purchase after the free period, you can make the payment and buy a hosting package. But if you cancel, CloudWays will deduct an amount for the usage and rest of the money will be in your pocket.
  • List Element

Money back policy of CloudWays is transparent and there are no hidden legal terms to cheat its customers.

CloudWays Coupon Code

Did you read our CloudWays Review?. What you are thinking Now? If you wish to Buy a Web Hosting Package from CloudWays, We have something special for You. Use our Discount coupon to get Flat 15% Off on your Hosting fee. 

Click Here For Coupon Code

CloudWays Review – Final Verdict

CloudWays is a new comer to the web hosting Industry. They started in 2011and having offices in UAE and Spain. My personal opinion about the pricing was “It is a bit over priced and very confusing”. Even a very minimum featured plan will cost you $7/month. But overall, Cloudways performed well till now and their hard work to maintain the server up-time above 99.99% should be appreciated.

CloudWays also have a good customer support and its policies are easy to understand. The free trial period is an extra perk for its customers those who wish to test the features and performance before making the purchase.

If you are looking for a best cloud web hosting, You can also have a look into our BlogBing Review and CloudWithMe Review Hope you like our CloudWays Review. Do share your comments and thoughts with us by writing it in the comment box below.